QuotaClub

Career fundamentals

What an SDR does all day in Australia

·9 min read·By Issy Hardwick

An hour-by-hour breakdown of a typical Australian SDR's working day in 2026: the cold call blocks, the inbound triage, the discovery calls, the internal meetings, and the rhythm that books the weekly meeting target.

Isobel Hardwick, founder of QuotaClub

Written by

Isobel Hardwick

Current top-performing SDR at one of APAC’s fastest-growing SaaS companies. Hits between 177% and 344% of target every quarter. Works 1:1 with career-changers until they land their first SDR role.

It’s the question every prospective SDR asks before accepting a role: what does the actual day look like?

The honest answer is that no two days are identical, but the rhythm is consistent. Most Australian SaaS SDR roles in 2026 follow some variation of a two-block call structure with the rest of the time filled by inbound triage, prospect research, discovery calls, and internal meetings. Strong SDRs treat the call blocks as the foundation and build the rest of the day around them.

The schedule below describes a typical working day at an outbound-leaning SDR seat at an A$100M+ revenue ANZ SaaS company in 2026. Inbound-heavy roles trade some of the call-block time for inbound triage and discovery calls; the underlying rhythm is the same.

A typical Australian SDR day, hour by hour (2026)
Time (AEST)Activity
8:00–8:30Pipeline review + day plan
8:30–9:30Email, LinkedIn, call-block prep
9:30–11:00Cold call block #1 (30–50 dials)
11:00–11:30Inbound triage
11:30–12:00Discovery call or internal meeting
12:00–13:00Lunch
13:00–14:30Cold call block #2 (30–50 dials)
14:30–15:30LinkedIn, research, list building
15:30–16:30Discovery call or AE shadowing
16:30–17:30CRM hygiene + day-close

Source: QuotaClub salary calculator dataset and ANZ SaaS SDR team observations. Reflects an outbound-leaning SDR seat at an A$100M+ revenue company. Inbound-heavy roles trade call-block time for inbound triage and more discovery calls.

The morning, hour by hour

8:00 to 8:30 — Coffee, pipeline review, day plan

Most Australian SDRs are at their desk (or kitchen table) by 8:00am. The first 30 minutes are typically spent reviewing overnight inbound (form fills, demo requests, content downloads), scanning the pipeline for accounts at the right stage to follow up, and writing a list of priorities for the day. Strong SDRs write the priority list the night before so the morning is execution, not planning.

8:30 to 9:30 — Email, LinkedIn, prep for the call block

The pre-call block. Send the personalised emails and LinkedIn DMs you queued up the day before, respond to overnight replies, and scan the prospect list for the morning’s call block. Most SDRs build a list of 30 to 50 contacts to dial in the morning, with notes on the trigger event or hook for each one.

9:30 to 11:00 — Cold call block #1

The first big push of the day. Most strong SDRs do their highest- energy dialling here because connect rates are typically best between 9:30am and 11:00am AEST. Target: 30 to 50 dials in 90 minutes, producing 4 to 7 actual conversations and ideally 1 to 2 meetings booked.

Phone is on do-not-disturb, Slack is closed, the call list is open, and the focus is total. SDRs who interleave dialling with Slack messages end the block having made fewer calls than intended. The cost is real.

11:00 to 11:30 — Inbound triage

Forms, demo requests, and high-intent MQLs that arrived during the call block. Standard practice in Australian SaaS in 2026 is to respond to high-intent inbound within 5 to 15 minutes. SDRs who triage inbound mid-block lose call-block focus; SDRs who ignore inbound until end-of-day lose the lead. The 30-minute post-block window is the compromise most teams settle on. New to these terms? See the tech sales glossary.

11:30 to 12:00 — Discovery call or internal meeting

First scheduled meeting of the day, usually a discovery call with a prospect or an internal team huddle. Discovery calls run 20 to 30 minutes at SDR level (AEs run longer ones). Internal team huddles cover pipeline status, manager updates, and weekly priorities.

The afternoon, hour by hour

12:00 to 13:00 — Lunch (or working lunch)

Most Australian SDRs take a real lunch break, particularly at well-funded SaaS companies where the culture supports it. Some teams encourage working lunches during high-pressure periods, but daily working-through-lunch is unusual and a weak signal about company culture. A real break here pays off in the afternoon call block.

13:00 to 14:30 — Cold call block #2

The afternoon dial window. Connect rates dip slightly in the early afternoon as prospects head to lunch, but recover from about 2:00pm onwards. Target for this block: another 30 to 50 dials, producing 3 to 6 conversations and ideally 1 to 2 more meetings booked.

For practical scripts and the actual mechanics of these dials, see the QuotaClub cold-calling guide.

14:30 to 15:30 — LinkedIn, account research, list building

Lower-energy work that doesn’t need the focus a call block demands. LinkedIn DMs and connection requests, deep account research on the next day’s call list, sequencing new outbound campaigns. Strong SDRs use this window to set up tomorrow before the day ends.

15:30 to 16:30 — Discovery call #2 or AE shadowing

Another discovery call slot. Senior SDRs often spend this hour shadowing AE calls to build the discovery and demo skills that accelerate promotion (covered in detail in how long it takes to become an AE). Less experienced SDRs use it for additional outreach or further inbound triage.

16:30 to 17:30 — Sequencing, CRM hygiene, day-close

Update the CRM with notes on every conversation from the day. Queue up tomorrow’s emails and call list. Log activity metrics. Update the pipeline forecast with any meetings booked or progressed. The CRM-hygiene 30 minutes is unglamorous and often skipped, but it’s the difference between an SDR who consistently hits quota and one who has good weeks but can’t hold the line.

Strong SDRs protect their call blocks as non-negotiable calendar holds. Everything else fits around them.

Beyond the day: the weekly rhythm

The hour-by-hour structure repeats Monday to Friday, but the intensity and focus shift across the week:

Monday — Planning and list building

Lighter call volume (Monday connect rates dip as prospects clear their inboxes). Most SDRs use Monday morning for the weekly plan: which accounts to push, which campaigns to sequence, which meetings to confirm. Monday afternoon picks up to standard cadence.

Tuesday to Thursday — Peak dialling days

The heart of the week. Connect rates are highest, prospects are responsive, and the meeting-book rate per dial peaks. Strong SDRs front-load their weekly call volume into these three days and book the bulk of the week’s meetings here. Internal meetings should be scheduled for Mondays or Fridays where possible to protect Tuesday-to-Thursday call time.

Friday — Catch-up, training, manager 1:1, weekly retro

Lower call volume by design. Friday is when most SDRs do their weekly 1:1 with their manager (review pipeline, attainment, skill development), team training (cold-call practice, role- plays, product updates), and the personal weekly retro (what worked, what didn’t, what to change next week). Friday afternoon often closes early at well-funded companies; it tends to run later when the company is pushing for end-of-quarter or end-of-year close.

End-of-month and end-of-quarter cadence

The week before quota close looks different from a regular week. Activity volume rises 20% to 30%, internal meetings drop, and the focus narrows to converting late-stage opportunities and protecting the meeting target. End-of-quarter is more intense than end-of-month because most comp plans front-load accelerators against quarterly attainment. This is when the difference between a top performer and a middle-of-the-pack rep compounds visibly.

50–100

Outbound dials per day at standard Australian SDR roles in 2026, broken into two 90-minute call blocks.

For the broader career-context around how this daily work compounds into the AE seat, see how long it takes to become an AE in Australia. For what you’ll earn while you’re doing this, see the full SDR salary breakdown. And for the path that gets you into this seat in the first place, see how to get into tech sales in Australia.

Sources & methodology

Activity volumes, call-block timing, and weekly cadence observations come from the QuotaClub salary calculator underlying dataset and direct observations of SDR teams at Australian and New Zealand SaaS companies with A$100M+ revenue in 2026. The figures cited (50 to 100 dials per day, 5% to 10% connect rate, 8 to 12 meetings per month) are typical patterns across outbound-leaning SDR seats.

  • Connect rate and book rate observations are consistent with broader industry benchmarks reported by sales- enablement platforms (Outreach, Salesloft, Gong) for B2B outbound in 2025 to 2026.
  • Working hours and weekend-work observations reflect Australian Fair Work standards as applied by ANZ SaaS employers; specific company cultures vary, but the 38 to 40 hour week and Monday-to-Friday default are consistent.
  • Hybrid-vs-remote observations reflect the post- 2020 stabilisation of Australian SaaS work patterns, where two-to-three days per week in the office is the modal SDR arrangement in Sydney and Melbourne, with greater flexibility outside the major cities.

Numbers quoted are typical patterns rather than guarantees. Specific roles vary by company, segment, ICP, and pipeline engine. Inbound-heavy roles, outbound-only roles, and BDR/AE Hybrid roles all weight the day differently. Always ask in the interview process: “What does a typical day look like for someone in this seat?” Last reviewed 30 April 2026.

Common questions

How many hours does an SDR work in Australia?

Typical Australian SDR roles run 38 to 40 working hours per week, distributed Monday to Friday between roughly 8:30am and 5:30pm. Peak periods (end-of-quarter, end-of-year) can stretch to 45 to 50 hours, but weekend work is rare. Australian Fair Work standards apply, and most companies are good about respecting them. Burnout-by-design cultures are an outlier, not the norm.

How many cold calls does an SDR make per day in Australia?

Outbound-heavy SDR roles in Australia typically dial 50 to 100 numbers per day, broken into two or three call blocks of 60 to 90 minutes each. Connect rate is usually 5% to 10%, so a 70-dial day produces 4 to 7 actual conversations. Hybrid SDR roles (the majority in AU) average 30 to 50 dials per day, with the rest of the time spent on inbound triage, email, LinkedIn, and discovery calls.

Do SDRs in Australia have to work weekends?

Almost never. Australian SaaS SDR roles are Monday-to-Friday by default. Some companies expect you to keep an eye on inbound leads on Sunday evening so you can respond first thing Monday, but actual work is contained to weekdays. If a role expects regular weekend work, treat that as a red flag during the interview process.

Is SDR work stressful?

Yes, but mostly in specific ways. The rejection rate is high (95% to 98% of cold calls don't book a meeting), end-of-month quota pressure compounds, and the volume of context-switching across 50 to 200 active prospects can fatigue you. Strong SDRs build systems (calendar blocking, CRM hygiene, daily rituals) that absorb the pressure. The role is harder mentally than physically; the people who thrive treat rejection as data rather than verdict.

Do SDRs in Australia work from home or from the office?

Most Australian SaaS roles are hybrid in 2026, typically two to three days in the office per week. Sydney and Melbourne offices anchor the SDR teams. Fully-remote SDR roles exist but are rarer than fully-remote engineering or marketing roles, partly because cold-calling alongside teammates accelerates skill transfer for new hires. Brisbane, Adelaide, and Perth roles often skew more remote because the local SaaS scene is smaller.

What tools does an Australian SDR use day to day?

The standard 2026 stack is Salesforce or HubSpot for CRM, Outreach or Salesloft for email sequencing, LinkedIn Sales Navigator for prospecting, and ZoomInfo or Apollo for contact data. Internal communication is usually Slack. Conferencing is Zoom or Google Meet. Some teams add Gong or Chorus for call recording and coaching. The exact stack varies, but most teams use 5 to 8 tools daily.

What does a 'quiet' day look like for an SDR in Australia?

A quiet day usually means 30 to 50 dials instead of 70 to 100, with more time spent on account research, list building, and CRM hygiene. Quiet days happen on Mondays (planning, list building) and Fridays (catch-up, training, manager 1:1, weekly retro). Tuesday through Thursday are the peak call days because connect and book rates are highest mid-week.

How is an SDR's day actually structured?

Most Australian SDRs run a two-block call structure: a 90-minute morning call block (around 9:30am to 11:00am), a 90-minute afternoon call block (around 1:30pm to 3:00pm), with the gaps filled by inbound triage, email writing, LinkedIn outreach, discovery calls with prospects, and internal team meetings. Strong SDRs protect the call blocks fiercely and treat them as non-negotiable calendar holds.

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